protherm

Gas-News.co.uk: Protherm Protherm Gas-News.co.uk: Heat Producing Products: Combination Boilers: Protherm By Tony Glazier (Agile) on Friday, March 21, 2003 - 01:58 am: Edit Post This "make" seems to be within the Heatcall stable. The website does not give any servicing instructions. The problem boiler is in Bedford and gives an F1 code, ignition failure. Whats this likely to be? Venturi blocked? Tony Glazier By Chris (Chris) on Friday, March 21, 2003 - 08:10 am: Edit Post Heatcall it is - glossy says tech help 01773 828400 - I don't know if thats just the general one. I was told they were made by SD. That could have been sedition! By Phil (Hopo) on Thursday, March 17, 2005 - 06:41 pm: Edit PostProtherm 80e seems to work on HW. On CH warms up, gas valve closes not at any fixed temp. then tries to reignite a couple of times gas valve opens for a second but no ignition then goes to F1 failure code. CH dose not modulate. Any ideas please By Phil (Hopo) on Friday, March 18, 2005 - 08:41 am: Edit PostFailed to say basic ignition checks leads, electrodes etc ok flame stable.suspect relays on control board ? By Mike Bryant (Mike) on Saturday, October 14, 2006 - 09:06 am: Edit PostAs I've just found out, there are two different Protherm 80 combi boilers; the 80e and 80E. I have a customer with an 80e that works fine in HW mode, so I know the 'gas train' is in good working order. However it won't run in CH mode. Pump starts but ignition sequence doesn't. It's a simple boiler with few parts to be wrong as far as I can see (I'm working on it with no MI). The pump flow switch works, and I've changed the CH thermistor with no effect. Can't think of anything else to try apart from a new control board. I hate buying PCBs without some some of proof that it's failed, but here I have none, apart from the boiler refusing to start. There is a large red LCD display on the front of the boiler that displays "2" most of the time, but sometimes this changes to "3" or "4". Is this a fault code? (It's not displaying F2, F3, F4 etc like the 80E does). Any help much appreciated. Cheers, Mike By John Brooks (Croydoncorgi) on Friday, October 20, 2006 - 07:42 pm: Edit PostI have a feeling of deja-vu WRT the 80e/80E confusion..... but can't remember ever finding any documentation for the 80e. I only have manuals for 80E and 80EC models. If there's a LED display showing 2, 3 or 4, you might be looking at a Honeywell digital controller working normally. If it also displays 6 with the burner off (call for heat on, boiler at setpoint, wait), this would tend to confirm the controller type By Alan Edgecock (Alane) on Saturday, October 21, 2006 - 09:30 am: Edit PostMike as I have posted elsewhere on the site I am desperate to obtain some identifying differences with the 80e and 80E. The latter is what is on themanualslibrary but I keep drawing a blank regarding the 'e' version. Can you ley me have the details in the data plate and a photo if possible of the inside and out? Anything else that shows the differences would be appreciated. Thanks Alan By John Nigel Miller (John_n_miller) on Friday, March 23, 2007 - 02:30 pm: Edit PostProtherm 80e Error Messages F0 to F4 F0 - Fault Flow rate sensor failure. Action Check sensor. Comments Pump runs for one minute. F0 - Fault Loss of system water. Action Refill system-check for leaks. Comment Pump runs for one minute. F0 - Fault Air lock in boiler. Action Blead boiler & system. Comment Pump runs for one minute F0 - Fault Pump failure. Action Check the pump F1 - Fualt - No flame detected Action Check flame sense electrode Action Check ignition electrode Action Check ignition unit on gas valve Action Check fan operation Comments Boiler shuts down & pump runs if there is CH or DHW demand Also F1 Fault - Overheating Action Reset overheat thermostat F2 - Fault CH thermistor failure or CHW temperature below 3degrees C. Action Check flow thermostat / Check system not frozen. Comment - Boiler shuts down F3 - Fault Heat exchange blockage. Action Check main heat exchanger / Check domestic heat exchanger. Comment Boiler shuts down & pump runs F4 - Fault Domestic hot water thermistor faulty. Action Check thermistor / leads. Comment Domestic hot water is available but poor. Additional info: Flashing decimal point when DWW temperature is desplayed - This indicates that the domestic heat exchanger may be partially or fully blocked, the pump may be runnig too slowly or the central heating flow rate is too low. I actually have the installation manual for a Protherm 80e boiler as I have one of these myself. If you need any more info I'd be happy to help. If you need to replace / repair the PCB my I highly recoment [Ed - Link suspended while we check it out]. I sent my PCB off for repair on Tuesday afternoon and received it back on Thursday morning. Total cost Ј50.80 Originally the Protherm 80e was made by Glow Worm for Travis Perkins. Travis Perkins have changed supplier so no longer stock any of these boilers / parts. For Info / parts no's you need to call 01773 881383 (Heatcall). Then call 01684 773737 (european spares?) with the part Nos to place your order. Differences exist between the 80e and 80E. I can tell you that the fans are different but the ignition module is the same part No. There might be other differences but I'm not sure what they are? I hope this helps Regards John PS Take Care, Smile and be Happy By Alan Edgecock (Alane) on Friday, March 23, 2007 - 09:22 pm: Edit PostJohn I have a copy of the Protherm 80E manual (which incidently is VERY similar to the Jaguar range but with subtle differences). I would like to see a copy of the 80e to scan. The fault codes you give above are common to the manual I have and also the Jaguar. Is there any chance that I can borrow your 80e manual as several others have mentioned there are two differing models but even with a fair amount of research I have not been able to get confirmation that there are differing models. If I could borrow your manual then there would be copies of both models held in the manuals library. By John Nigel Miller (John_n_miller) on Friday, March 23, 2007 - 11:46 pm: Edit PostAlan I can scan the 80e manual and produce PDF files for you. I can also do the same for a faxed copy of the boiler breakdown including the parts list / parts number. This will save you time / telephone charges having to phone the official site for Technical Advice / Aftersales service - Heatcall 01773 881383. Heatcall will then tell you to contact 01684 773737 (European spares?)to place your order. I'm new to this site so I'm not sure how to send these files? Regards John By Alan Edgecock (Alane) on Saturday, March 24, 2007 - 07:57 pm: Edit PostJohn if you email me (email address in my profile) I will email you a copy of the 80E that I have. You can then let me know if it is the same or not. If not then I would appreciate copy to put up on The Manuals Library Scanning is no problem here because as I run the manuals library web site have got that down to a fine art now!! By Mike Bryant (Mike) on Saturday, March 24, 2007 - 10:10 pm: Edit PostI have worked on both the 80E and the 80e, and the front panels are very different. I took photos of one on my mobile but the light was terrible and they didn't turn out to be publishable. From memory the two are completely different inside too, although I repaired them about three months apart and the faults were completely different and my memory may be flawed... By Alan Edgecock (Alane) on Friday, March 30, 2007 - 09:53 pm: Edit PostThanks to John there is now a copy of the 80e as well as the 80E Protherm manuals on The Manuals Library and would confirm they are indeed different. By mark felt (Yeshivishe) on Sunday, September 16, 2007 - 11:48 am: Edit PostHi Guys I have had two breakdowns this week for the Protherm 80E. Slight variances between the symptoms of both but the boiler locks out when the tap is turned off after using it for some time. The occupier says same happens on heating aswell. I have attended once but as the rule goes it did not lockout. Any ideas how to diagnose would be much appreciated My hunch would be a blocked HE but then i would like to eliminate everything else b4 hand. Thanking you in advance By Chris (Chris) on Sunday, September 16, 2007 - 08:41 pm: Edit PostObvious one, boiler independent, is the pump overrun working? If we disbelieve the occupier for a moment, could it be a water flow switch sticking on? Thermistors or thermostats having drifted could be assessed with a contact thermometer to see how hot things really get. Add a Message This is a private posting area. Only registered users and moderators may post messages here. 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